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ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
As Lygos Travel, we are here to make your travel plans easier. For any questions you may have, you can review the frequently asked questions section below. Our professional team will be happy to assist you.
How do I book a tour with your agency?
You can easily book a tour with us through our website in “BBok Now” section by selecting your desired tour, date, and number of participants Our professional team will contact you as soon as possible after receiving your request and ensure that your reservation process goes smoothly.
You can also contact us directly via phone, email or social media for assistance with your booking.
What types of tours do you offer?
We offer a wide range of tours, including cultural tours, historical tours, adventure tours, and more. Whether you’re interested in exploring ancient ruins, relaxing on a beach, or experiencing local cuisine, we have a tour for you.
To which destinations do you organize tours?
As Travel Agency, we organize tours to various parts of Istanbul, Türkiye and the Balkans. We have special routes, especially to undiscovered spots.
In which language is the guidance service offered on your tours?
Our guidance service is provided in English, Turkish and all Balkan languages
Do you offer travel insurance?
We recommend purchasing travel insurance to protect yourself against unforeseen circumstances. While we do not offer travel insurance directly, we can provide recommendations for reputable insurance providers.
What should I pack for my tour?
Packing recommendations vary depending on the destination and the time of year. We recommend checking the weather forecast for your destination and packing accordingly. Additionally, we can provide you with a packing list specific to your tour upon request.
How can I contact you during my tour in case of emergency?
We provide our contact information, including phone numbers and email addresses, upon booking. Additionally, our tour guides are available to assist you during your tour and can provide you with the necessary contact information for emergencies.
Date You Want to Make a Reservation ?
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Can you help me customize a tour?
Yes, we can! We understand that every traveler is unique, so we offer customized tour packages to suit your preferences. Contact us with your requirements, and we’ll create a personalized itinerary just for you.
What is included in the tour packages?
Our tour packages typically include accommodations, transportation, guided tours, and sometimes meals. The specific inclusions vary depending on the tour, so please refer to the tour details for more information.
Do I need a visa for the destinations you offer tours to?
Visa requirements vary depending on your nationality and the destination. We recommend checking with the embassy or consulate of the country you plan to visit for the most up-to-date information on visa requirements.
What is your cancellation policy?
Our cancellation policy varies depending on the tour and the timing of your cancellation. Please refer to the terms and conditions outlined in your booking or contact us for more information.
Are your tours suitable for children?
Some of our tours are suitable for children, while others may have age restrictions. Please refer to the tour details for specific information, and feel free to contact us if you have any questions about the suitability of a tour for your child.